Our Skin’N Sleek IPL Handsets comes with a full 36 month (from the order date) warranty in case of manufacturing defect by replacing the device only ( not the replacement cartridges) with not extra cost to the customer.
To process the application send us email at Support@skinnsleek.com with title header “ defect” and you Must adhere to the following:
- You need to attach a video showing clearly the defective device not working.
- Use A trackable shipping. We are not responsible for loss courier.
- Shipping costs return is the customer responsibility and it is non-refundable.
- The device has to come with all its original contents
Please note that our warranty doesn't cover damage caused by accidents, water leak or break.