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Our Skin’N Sleek IPL Handsets comes with a full 12 month (from the order date) warranty in case of manufacturing defect by replacing the device with not extra cost to the customer.To process the application send us email at Support@skinnsleek.com with title header “ defect” and you Must adhere to the following:
1-You need to attach a video showing clearly the defective device not working.
2-Use A trackable shipping. We are not responsible for loss courier.
3-Shipping costs return is the customer responsibility and it is non-refundable.
4- The device has to come with all its original contents .
Please note that our warranty doesn't cover damage caused by accidents, water leak or break.
Because we are confidently providing you with the best IPL Hair removal Handsets we are proudly offering you “the 90 day money-back guarantee term”. However, If you are not completely pleased by the performance of our Handsets just return the handset and we'll give you 100% of your cash back.Kindly read The following Terms before you start the return process and claim our “ 90 day money-back guarantee”
1- The Trial of the Handset is no more than 90 days and at least 60 days from the date of the package receiving.
2-To better document your journey using our handset, we unequivocally recommending that you email us once you receive the handset to Support@Skinnsleek.com with subject header of "90 day money-back guarantee Trial”
3- We are strongly recommending to take pictures of the areas you are planning to treat before each treatments.
4- Complete at least 12 Sessions before you decide to file the “90 day money-back guarantee”
5-If after 12 sessions are over and you haven’t noticed ANY NOTICEABLE RESULTS in the hair reduction email our customer support representative with your 12 photos series via the same email above with the subject Header “money-back request”.
6- Please, include your order number and the email used for purchase.
7- We will start reviewing all documents and once approved, you will be notified and you will be expected to return the Handset (in its original packaging) via a TRACKABLE MAIL service to the address provided by our customer support representative.
8- We are not responsible for lost package.
9- Please, use protective packaging when returning, damaged handsets will not refunded fully.
10-The Trial of the Handset is strictly No More than 90 days.
11- we want you to know before you decide to return the handset that the greatest component of the hair removal successful treatments is the consistency! Hair follicle goes through numerous growth cycles that only persistent, prolonged and steady amount of IPL (Intense pulsed light ) can guarantee long term results. So probably, you haven’t gotten your utmost result is simply because you haven’t it given it enough time!